One person builds these apps and the same person answers the email. There is no ticket system and no chatbot.
Email [email protected]. Most messages get an answer within two business days.
It helps to include the app name, your device and OS version, and what you expected to happen. Screenshots are welcome.
Purchases and subscriptions in our apps are processed by Apple, not by us, so refunds are requested from Apple at reportaproblem.apple.com. If Apple turns down a request you believe is fair, write to us and we will look at it.
Subscriptions are managed in Settings on your device: your name → Subscriptions on iPhone, or App Store → Account → Subscriptions on Mac. Deleting an app does not cancel its subscription.
Access, correction and deletion requests go to the same address, [email protected], and are answered within 30 days. See the privacy policy for what each app collects.
Email [email protected] with "security" in the subject line. Please give us a reasonable chance to fix an issue before making it public.